Terms of Service
Last updated: June 7th 2025
AGREEMENT TO OUR LEGAL TERMS
We are ecuLink™ ("Company," "we," "us," "our"), a company registered in Texas, United States at Houston, TX 77007.
We operate the website https://eculink.io (the "Site"), the mobile application ecuLink™ (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
ecuLink™: Your Ultimate Vehicle Diagnostic Solution Are you looking for complete control and insight into your vehicle's health and performance? ecuLink™ provides comprehensive diagnostic and monitoring solutions that put the power of professional-grade diagnostics in your hands.
You can contact us by:
- Email: info@ecuLink.io
- Phone: +1 234 567 890
- Mail: Houston, TX 77007, United States
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and ecuLink™, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
TABLE OF CONTENTS
- OUR SERVICES
- INTELLECTUAL PROPERTY RIGHTS
- USER REPRESENTATIONS
- USER REGISTRATION
- PURCHASES AND PAYMENT
- CANCELLATION
- SOFTWARE
- PROHIBITED ACTIVITIES
- USER GENERATED CONTRIBUTIONS
- CONTRIBUTION LICENSE
- GUIDELINES FOR REVIEWS
- MOBILE APPLICATION LICENSE
- SERVICES MANAGEMENT
- PRIVACY POLICY
- COPYRIGHT INFRINGEMENTS
- TERM AND TERMINATION
- MODIFICATIONS AND INTERRUPTIONS
- GOVERNING LAW
- DISPUTE RESOLUTION
- CORRECTIONS
- DISCLAIMER
- LIMITATIONS OF LIABILITY
- INDEMNIFICATION
- USER DATA
- ELECTRONIC COMMUNICATIONS
- MISCELLANEOUS
- LIMITED WARRANTY
- CONTACT US
1. OUR SERVICES
Our Services provide vehicle diagnostic and monitoring solutions through hardware devices and software platforms. The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Your use of our Services
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:
- Access the Services
- Download or print a copy of any portion of the Content to which you have properly gained access
solely for your personal, non-commercial use or internal business purpose.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to accept these Legal Terms
- You will not access the Services through automated or non-human means
- You will not use the Services for any illegal or unauthorized purpose
- Your use of the Services will not violate any applicable law or regulation
4. USER REGISTRATION
You may be required to register to use the Services. You agree to:
- Keep your password confidential
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized access
- Ensure your registration information is accurate
- Maintain and update your registration information
5. PURCHASES AND PAYMENT
We accept the following forms of payment:
- Credit/Debit Cards
- Bank Transfers
- Other payment methods as specified
You agree to:
- Provide current, complete, and accurate purchase information
- Promptly update your account and payment information
- Pay all charges at the prices in effect when incurring the charges
- Pay all applicable taxes and fees
6. CANCELLATION
You can cancel your subscription at any time by:
- Logging into your account settings
- Contacting our support team
- Following the cancellation instructions
Cancellation policies vary by subscription type:
- Monthly subscriptions: Cancel anytime with no cancellation fee
- Annual subscriptions: Prorated refund available for unused months
- Hardware orders: Subject to our return policy
7. SOFTWARE
Our software products are licensed, not sold. Your license:
- Is non-exclusive and non-transferable
- Prohibits modification or reverse engineering
- May require periodic updates
- May collect diagnostic and usage data
8. PROHIBITED ACTIVITIES
You may not:
- Systematically retrieve data to create databases
- Circumvent or disable any security features
- Decompile, reverse engineer, or disassemble the software
- Use the Services for competitive analysis
- Interfere with other users' access to the Services
- Upload malicious code or viruses
- Attempt to gain unauthorized access
9. USER GENERATED CONTRIBUTIONS
When you create, post, or share content ("Contributions"), you:
- Retain your ownership rights
- Grant us a worldwide, royalty-free license
- Represent you have necessary rights and permissions
- Accept responsibility for your Contributions
10. CONTRIBUTION LICENSE
By posting Contributions, you grant us the right to:
- Use, reproduce, and distribute your Contributions
- Modify and create derivative works
- Use the Contributions for commercial purposes
- Sublicense these rights to others
11. GUIDELINES FOR REVIEWS
When posting reviews, you must:
- Base them on first-hand experience
- Be truthful and accurate
- Not include harmful or offensive content
- Disclose any conflicts of interest
- Respect intellectual property rights
12. MOBILE APPLICATION LICENSE
If you access the Services via mobile application, we grant you a:
- Revocable
- Non-exclusive
- Non-transferable
- Limited right to install and use the mobile application
13. SERVICES MANAGEMENT
We reserve the right to:
- Monitor the Services for violations
- Take appropriate legal action
- Terminate or suspend access to the Services
- Modify or discontinue Services without notice
14. PRIVACY POLICY
Your privacy is important to us. Our Privacy Policy describes:
- What information we collect
- How we use your information
- Your rights regarding your information
- Our security measures
15. COPYRIGHT INFRINGEMENTS
We respect intellectual property rights. If you believe your work has been copied in a way that constitutes copyright infringement, please provide:
- Description of the copyrighted work
- Location of the alleged infringement
- Your contact information
- Statement of good faith belief
- Statement of accuracy under penalty of perjury
16. TERM AND TERMINATION
These Legal Terms remain in effect until terminated by either you or us. We may terminate or suspend your access at any time, without notice, for:
- Violation of these Terms
- Unlawful conduct
- Failure to pay fees
- Upon your request
17. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to:
- Change, modify, or remove content
- Modify or discontinue Services
- Deny access to anyone
- Delete or modify any content
18. GOVERNING LAW
These Legal Terms shall be governed by the laws of Texas, United States, without regard to its conflict of law principles.
19. DISPUTE RESOLUTION
Before pursuing formal legal action, we agree to:
- Attempt informal resolution
- Engage in good faith negotiations
- Consider alternative dispute resolution
20. CORRECTIONS
We reserve the right to:
- Correct any errors or omissions
- Change or update information
- Make improvements to the Services
- Without prior notice
21. DISCLAIMER
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
22. LIMITATIONS OF LIABILITY
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
23. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees.
24. USER DATA
We will maintain certain data for:
- Managing Service performance
- Tracking usage
- Improving user experience
- Compliance with legal obligations
25. ELECTRONIC COMMUNICATIONS
By using the Services, you consent to receive electronic communications from us. You agree that any notices, agreements, disclosures, or other communications we provide electronically satisfy any legal requirement.
26. MISCELLANEOUS
These Legal Terms constitute the entire agreement between you and us regarding the Services. Our failure to enforce any right or provision of these Legal Terms will not be considered a waiver.
27. LIMITED WARRANTY
ecuLink™ Hardware Limited Warranty
Our hardware products come with a limited warranty that covers defects in materials and workmanship under normal use. This warranty provides you with specific legal rights, and you may have additional rights that vary by state or country.
What is covered:
- Manufacturing defects
- Material defects
- Hardware functionality issues
- Connection and interface problems
What is not covered:
- Damage from misuse or abuse
- Normal wear and tear
- Unauthorized modifications
- Damage from accidents or external causes
- Issues arising from improper installation
Warranty Period:
The warranty period begins on the date of original purchase and continues as long as you maintain an active subscription to our services.
28. CONTACT US
For questions about these Terms, please contact us at:
- Email: info@ecuLink.io
- Phone: +1 234 567 890
- Address: Houston, TX 77007